Shipping policy

shipping Policy – URBEXIA

At URBEXIA, we aim to provide fast and reliable delivery for all our customers.

Order Processing Time

All orders are processed within 1–2 business days (Monday–Friday).

Delivery Times (USA)

• Standard Shipping: 4–7 business days

• Heavyweight : 3–4 weeks, depending on warehouse availability and destination.

Order Tracking

Once your order ships, you will receive an email with your tracking number.
You can track your order any time through the carrier’s website.

Signature on Delivery

Some high-value items may require a signature upon delivery for security and verification.
This ensures safe receipt of your order.

Incorrect Address

Customers are responsible for providing a correct and complete shipping address. URBEXIA is not responsible for delays or lost parcels caused by incorrect addresses.

Lost / Damaged Packages

If a package is lost or arrives damaged, please contact us within 48 hours at:
📧 support@urbexia.co